Oracle China 北京甲骨文软件系统有限公司
Founded in 1977, Oracle has developed itself as the world's leading supplier of software for information management, and one of the world's great independent software companies. Oracle embarked on the China market in 1989 to become the first global software titan to come to China. Oracle China has offices in Beijing, Shanghai, Guangzhou and Chengdu and two development centers in Beijing and Shenzhen, and is now looking to establish a presence in Dalian.
Linux Support Engineer(Beijing & Shenzhen) 若干
工作性质：全职 截止日期：2006-12-18
招聘人数：若干 月薪范围：面议
工作经验：不限 学历：本科
工作地点：北京
职位描述及要求
***Linux Support - Frontline***
Product Development
Location: Beijing, shenzhen
Contact person: helena.cai@oracle.com
KEY OBJECTIVE:
As a member of the Linux Engineering team at the Oracle China Development Center in Beijing, you will be responsible for diagnosing and fixing Linux kernel and user space problems encountered while running Oracle products. Interface with teams in the US and other locations when assistance is needed. Ensure that fixes are sent back to the Linux distribution vendors and to the respective package maintainer in the community.
SPECIFIC RESPONSIBILITIES:
1. Handle initial customer interaction for Linux OS issue and provide resolution to ensure a trouble free experience of Oracle on Linux.
2. Familiar with issues related to installation, basic configuration, common Oracle on Linux questions and Oracle product certification related questions.
3. Familiar with general information in various user space applications/tools, compilers, libraries, daemons and kernel.
4. For bugs or detail technical queries, collect and request essential information for the Level 2 support team.
RELEVANT EXPERIENCE and TRAINING:
Required Skills
1. Good working knowledge of C
2. Good verbal and written English communication skills
3. Excellent system-level debugging skills
4. Experience with one or more Linux distributions
5. Experience with patching and rebuilding Linux packages
Desired Skills
1. Basic Oracle knowledge
2. Good organizational skills
3. Experience with one or more functional areas of Linux (e.g. kernel, networking, file system, gcc)
4. Understanding of the Linux development process
5. Ability to work independently and in a team environment
Experience Requirement:
1. 3+ years of software development experience
2. 2+ years in Linux software development
3. Previous experience working in a team environment
4. Experienced in respective Linux sub systems or packages (e.g. glibc, utilities like zip, unzip, boot scripts, boot loader , gtk libraries, programming languages such as perl, python, php, c, c++. Installation scripts, networking tools, daemons such as apache, cron, and shell scripting experience)
***Linux Support - BDE***
Product Development
Work Location: Beijing, Shenzhen
KEY OBJECTIVE:
As a member of the Linux Engineering team at the Oracle China Development Center in Beijing, you will be responsible for diagnosing and fixing Linux kernel and user space problems encountered while running Oracle products. Interface with teams in the US and other locations when assistance is needed. Ensure that fixes are sent back to the Linux distribution vendors and to the respective package maintainer in the community.
SPECIFIC RESPONSIBILITIES:
1. Expert/BDE team is the 2nd level support team which will work with customers on high priority issues or difficult to reproduce problems
2. Two function area, each handle kernel and rest of user space application/tools.
3. Diagnose and verify reported problems, log bugs if necessary, and coordinate with Sustaining team.
4. Strong ability to diagnose problems on all supported Linux distributions
5. Familiar with the source code of the various application/tools.
6. Should have basic knowledge of Oracle products.
RELEVANT EXPERIENCE and TRAINING:
Required Skills
1. Good working knowledge of C
2. Good verbal and written English communication skills
3. Excellent system-level debugging skills
4. Experience with one or more Linux distributions
5. Experience with patching and rebuilding Linux packages
Desired Skills
1. Basic Oracle knowledge
2. Good organizational skills
3. Experience with one or more functional areas of Linux (e.g. kernel, networking, file system, gcc)
4. Understanding of the Linux development process
5. Ability to work independently and in a team environment
Experience Requirement:
1. 3+ years of software development experience
2. 2+ years in Linux software development
3. Previous experience working in a team environment
4. Experienced in respective Linux sub systems or packages (e.g. glibc, utilities like zip, unzip, boot scripts, boot loader , gtk libraries, programming languages such as perl, python, php, c, c++. Installation scripts, networking tools, daemons such as apache, cron, and shell scripting experience)
Contact person:helena.cai@oracle.com
